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FAQ

 

Quotaless.com’s FAQ

 

PHP

Do you support PHP?
Do you support CURL?
Is PHP safe mode on?
Which PHP functions are disabled?
Is Ioncube supported?
Is GD supported?
Do you support Zend?
Is PHP memory limited?

Domains

Can domains be www.?
Can I have more than one subdomain?
What are the Nameservers for domain registration?

Uploading

What is the maximum file size?
What file types do you support?
Can I use FrontPage extensions?
How do I set up my FTP?
How do I CHMOD files?
Can I use IE's FTP?
Can I unzip files?
Can I use Web FTP?
How do I set file permissions?
Do you recommend a FTP program?
Can I upload a whole folder?
Can I use .htaccess files on my account?
Do you offer SFTP?
How many FTP connections can I have?
Can I set my account up in Dreamweaver?
What methods to upload can I use?

Account

Why did I not receive an activation email?
How do I delete my account?
Why can't I login?
How many accounts can I have?
How can I change my username?

MySQL

Do you support MySQL?
How do I create a MySQL database?
How do I connect to a MySQL database?
What is the URL for PHPMYADMIN?
Can I import a large database?
How do I backup a database?
How do I retrieve a lost database password?
Can I have more than 10 MySQL databases?

Service

How do I report TOS violations?
Can I use SMTP?
Can I lock my database tables?
Can I use mail?
Do you support gzip?
Where are the Terms of Service??
Can I use my account to just store files?
Do you support SSH?
Do you backup my files?
Do you support Fantastico?
Can I run cron jobs?
ASP support/files?
Can I customize my error pages?
Can I run python scripts?
Do you support CGI?
Can I use SSI?
Do you use SiteBuilder?

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PHP

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Do you support PHP?

Yes we fully support PHP, however there is some restrictions on its use. If you don't want these restrictions you can upgrade here.

Do you support CURL?

Our free webhosting does not support CURL. If you want CURL support upgrade here.

Is PHP safe mode on?

Yes, for the security of our own users we disable PHP safe mode. You can request your safe mode disabled based on review of your site.

Which PHP functions are disabled?

The following functions are disabled:

system, exec, shell_exec, passthru, set_time_limit, error_log, ini_alter, dl, pfsockopen, openlog, syslog, readlink, symlink, link, leak, fsockopen, popen, escapeshellcmd, apache_child_terminate, apache_get_modules, apache_get_version, apache_getenv, apache_note,apache_setenv,virtual

Is Ioncube supported?

Ioncube and its installers are not supported. If you want to host Ioncube upgrade here.

Is GD supported?

We currently support GD 2.0. If you need GD support upgrade here.

Do you support Zend?

Zend optimizers are not supported. If you need Zend support upgrade here.

Is PHP memory limited?

Yes, we have set the PHP memory limit that will allow most normal scripts to work (such as phpBB) however it will not allow more resource intensive scripts to work (such as a wiki and a joomla script). 

Domains

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Can domains be www.?

Yes, you must add it from your control panel >> account settings. Please type in the box, www.yourdomain.com, however http://yourdomain.com will then no longer work. If you need a domain name you can get it here.

Can I have more than one subdomain?

Yes, as long as the user name you want is available. If you want a domain name you can get it here.

What are the Nameservers for domain registration?

Our Nameservers are NS1.QUOTALESS.COM and NS2.QUOTALESS.COM

Uploading

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What is the maximum file size?

The max file size for uploading any type of file is currently 10mb.

What files types do you support?

module|install|info|pm|smarty|mov|tps|afm|po|dict|lock|dcr|lang|tar|xcf|eps|xml.gz|htc|md5|tmp|gdf|wav|asx

|htaccess|nltrack|template|empty|a|z|db|xhtml|css|jpg|gif|html|htm|php|txt|png|xml|sql|php4|jsp|jpg|psd|jpeg

|bmp|js|swf|pdf|ini|cnf|conf|db|php-dist|ttf|tpl|cfg|ico|bb|map|sc|dtd|tgz|inc|sample|list|log|class|version|default|

klip|rss|shtml|DS_Store|inc|zip|rar|ppt|mfh|afp|asp|cfm|cfc|cgi|cfg|aspx|rar|z|py|lasso|pl|staccess|ftaccess|xsl|

data|lng|in|mmf|pls|ram|mdu|mo|

These are the correct file types we support, please send us a request if you need any other. We do add new file types regularly.

Can I use FrontPage extensions?

We currently do not support FrontPage Extensions.  If you want FrontPage Extensions support upgrade here.

How do I set up my FTP?

We send an email upon sign up with your FTP details. The following information applies:

FTP hostname: "username.quotaless.com"
FTP username: username
FTP password: account password
FTP port: 21

How do I CHMOD files?

Chmodding files is not necessary and you will find it does not work in FTP. This is because we use a more advanced and complex permissions system than chmodding files.

Can I use IE's FTP?

Yes.

URL: ftp://username:password@username.quotaless.com
Replacing username and password with the correct values

or type

ftp://username.quotaless.com
NOTE: Replace username with its correct value, and you will be prompted to login

Can I unzip files?

We do not support files being unzipped from within your account.

Can I use Web FTP?

Yes, a service like www.net2ftp.com will work.

How do I set file permissions?

File Permissions are not necessary on our service, even though your script may say they are, continue with the script install and you will find that they are not necessary. Our system uses a more advanced and secure permissions system than most scripts.

Do you recommend a FTP program?

We recommend filezilla, which is free for non commercial use.

Can I upload a whole folder?

You may use FTP to upload folders to your account.

Can I use .htaccess files on my account?

Our free accounts do not support .htaccess files. If you want .htaccess support upgrade here.

Do you offer SFTP?

We currently do not support SFTP.

How many FTP connections can I have?

You may have two (2) FTP concurrent connections.

Can I set my account up in Dreamweaver?

Dreamweaver synchronization is not supported.

What methods to upload can I use?

We support FTP and Filemanager Uploads

Account

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Why did I not receive an activation email?

Check your spam folder, if it is not there sign up again using a service like gmail.

How do I delete my account?

Login to the filemanager, go to account settings and click on "terminate my  account"

Why can't I login?

Make sure cookies are turned on in your browser and your system clock is activated.

How many accounts can I have?

You can have as many accounts as you wish, even under the same email address, as long as they all abide by our Acceptable Use Policy.

How can I change my username?

You are unable to change your username.

MySQL

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Do you support MySQL?

Yes, however there are some restrictions, such as not being able to LOCK tables, which some advanced scripts will need to operate. If you want to lock your tables upgrade here.

How do I create a MySQL database?

Please login to your panel and then click the create/delete MySQL database button

First type a database name in the create database section and click create database.

Then create a username and password in the create user section. (note these do not have to be the same as your account username and password)

Then assign full privileges to this user for this database in the create privileges section by clicking assign privileges

your database name should look like: abcabc_abc
your database username should look like: abcabc_abc
your database password should be whatever you set it to

NOTE: you MUST assign privileges for the database to work

How do I connect to a MySQL database?

To connect to MySQL you must use the following details

database name = username_dbname
database user = username_dbuser
host = localhost
port = default
database password = dbpassword

NOTE: replace the values dbname, dbuser and dbpassword with their real values, you must have created this database and assigned privileges, see the article above for more information on this.

What is the URL for PHPMYADMIN?

http://quotaless.com/phpminiadmin

Can I import a large database?

We currently don't support it, however if you search for "MYSQL bigdump" script on any search engine  you may be able to import your large database.

How do I backup a database?

You can backup via phpminiadmin >> export

How do I retrieve a lost database password?

You must delete this user and create it again, remember to update your scripts config file with the new database user connection information if it has changed.

Can I have more than 5 MySQL databases?

We currently don't have that capability. If you want more databases you can upgrade here.

Service

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How do I report AUP violations?

You can report it here.

Can I use SMTP?

Mail features are currently not supported. If you need mail features upgrade here.

Can I lock my database tables?

Locking database tables is not supported on our free web hosting. If you want that feature upgrade here.

Can I use mail?

Mail features are currently not supported. If you need mail features upgrade here.

Do you support gzip?

We currently not support gzip. If you want that feature upgrade here.

Where are the Acceptable Use Policy?

Our Acceptable Use Policy can be found here.

Can I use my account to just store files?

No, this is breaking our Acceptable Use Policy, if you want to do that upgrade here.  If you are planning to store images you can store it here for free. Our free hosting we are offering a website host and you MUST have an active website or your account will be deleted.

Do you support SSH?

We do not support SSH with our free hosting accounts. If you want SSH feature upgrade here.

Do you backup my files?

We do not provide backups. You are responsible in backing up your files.

Do you support Fantastico?

Fantastico is not supported but we have an application installer.

Can I run cron jobs?

Cron jobs are not supported in our free web hosting accounts. If you want that feature upgrade here.

Can I use ASP support/files?

ASP support/files is not available. If you need ASP hosting click here.

Can I customize my error pages?

Our free web hosting accounts error pages are not customizable. If you want to customize your own error pages click here.

Can I run python scripts?

Python scripts may not be run from our free web host accounts. If you want that feature upgrade here.

Do you support CGI?

CGI scripts are not supported in our user accounts. If you want that feature upgrade here.

Can I use SSI?

SSI is not supported in our user accounts. If you want that feature upgrade here.

Do you use SiteBuilder?

We don't currently support site builder. If you want that feature upgrade here.